Uber Harassment Claims: A Deep Dive into a Troubled Ride

by | Sep 23, 2023 | Assault, Personal Injury, Sexual Assault, Sexual Harassment, Uber Harassment, Uber Sexual Assault

In recent years, Uber has found itself facing a series of controversies and harassment claims that have tarnished the company’s reputation. These claims have raised questions not only about the company’s workplace culture but also about the broader issues of gender discrimination and harassment within the tech industry.

In this article, the rideshare assault and harassment lawyers at Kherkher Garcia will explore the Uber harassment claims, their impact, and the steps the company has taken to address them. We will also provide information on how victims can get help, compensation, and the justice they deserve.

The Harassment Claims

Uber’s troubles began to surface in February 2017 when Susan Fowler, a former Uber engineer, published a blog post detailing her experiences of sexual harassment and gender discrimination during her time at the company. Fowler’s account painted a disturbing picture of Uber’s workplace culture, where complaints were ignored, and harassers often went unpunished. Her revelations prompted a wave of similar allegations from other Uber employees, both past and present.

The allegations ranged from sexual harassment to bullying, discrimination, and a hostile work environment. Many women at Uber claimed that they were subjected to inappropriate comments, unwanted advances, and a general lack of support from the company’s management. These claims sent shockwaves through the tech industry, shedding light on a pervasive problem that extended beyond Uber’s walls.

Impact on Uber

The Uber harassment claims had a profound impact on the company, both financially and reputational. In the months following Fowler’s blog post, Uber faced a barrage of negative media coverage and public backlash. The hashtag #DeleteUber trended on social media, leading to a significant number of users uninstalling the app and switching to competitors like Lyft.

Financially, Uber’s valuation took a hit, with investors becoming increasingly concerned about the company’s ability to weather the storm of negative publicity. Several high-profile executives left the company, including then-CEO Travis Kalanick, who ultimately resigned under pressure from investors. The fallout from the harassment claims exposed a severe leadership crisis within the company.

Reforms and Changes

In response to the mounting pressure and allegations, Uber took several steps to address the harassment claims and improve its workplace culture:

  • Leadership Changes: Travis Kalanick’s resignation was a significant turning point for Uber. Dara Khosrowshahi was appointed as the new CEO and took on the task of rebuilding the company’s image and culture.
  • Internal Investigations: Uber launched multiple internal investigations to examine the harassment claims and determine the extent of the problem within the organization. These investigations resulted in the firing of several employees accused of harassment.
  • Cultural Shift: The company initiated efforts to foster a more inclusive and respectful workplace culture. This included mandatory training programs on diversity, inclusion, and ethics for all employees.
  • Diversity Initiatives: Uber committed to increasing diversity within its workforce, setting goals to hire more women and underrepresented individuals in leadership positions.
  • Anonymous Reporting: Uber implemented a new system for employees to report harassment and discrimination anonymously, providing a safe space for individuals to speak out without fear of retaliation.
  • Employee Support: The company introduced resources and support systems for employees who experienced harassment or discrimination. This includes access to counseling and legal assistance.

Despite these changes, Uber has continued to face sexual harassment and assault claims. In 2022, a group of more than 500 women filed a lawsuit against Uber alleging that they were sexually assaulted by their Uber drivers. The lawsuit alleges that Uber failed to properly screen its drivers and failed to take adequate steps to protect its passengers from assault.

Lessons Learned

The Uber harassment claims shed light on systemic issues within the tech industry, including:

  • Lack of diversity
  • Toxic workplace cultures
  • Inadequate mechanisms for addressing harassment

Uber’s experience serves as a cautionary tale for other companies in the tech sector and beyond, highlighting the importance of addressing these issues proactively.

Here are some key lessons that can be drawn from Uber’s ordeal:

  • Prioritize Diversity and Inclusion: Building a diverse and inclusive workplace is not just a moral imperative but also a strategic advantage. Companies that embrace diversity tend to be more innovative and better equipped to meet the needs of a diverse customer base.
  • Listen to Employees: Employees who raise concerns about harassment and discrimination should be heard and supported. Companies must establish mechanisms for reporting complaints and ensure that these reports are taken seriously and acted upon promptly.
  • Accountability Matters: Holding individuals and leaders accountable for their actions is essential. When harassment claims are validated, appropriate consequences should follow, regardless of the employee’s position or seniority.
  • Transparency and Culture Change: Companies should be transparent about their efforts to address harassment and actively work to transform their workplace cultures. Change must come from the top and permeate throughout the organization.

It is important to note that Uber is not the only rideshare company that has faced sexual harassment and assault claims. Other rideshare companies, such as Lyft, have also been accused of failing to protect their passengers from sexual harassment and assault.

How can an Attorney Help with Uber Harassment Claims?

An attorney can play a crucial role in helping individuals who have experienced harassment claims at Uber. Navigating the legal aspects of harassment claims can be complex, and an attorney can provide invaluable assistance in several ways:

Legal Advice and Assessment

An attorney will assess the merits of the harassment claim to determine if there is a valid legal case. They will review the evidence, such as emails, text messages, witness statements, and any relevant documentation, to evaluate the strength of the claim.

Understanding Rights and Protections

Attorneys can explain the rights and protections available to the victim under federal, state, and local laws. This includes anti-discrimination laws, workplace harassment laws, and regulations that specifically pertain to the gig economy and rideshare companies like Uber.

Filing Administrative Complaints

Depending on the jurisdiction and specific circumstances, an attorney may assist in filing administrative complaints with government agencies such as the Equal Employment Opportunity Commission (EEOC) or state labor departments. These complaints initiate an investigation into the allegations.

Alternative Dispute Resolution

Attorneys may explore alternative dispute resolution methods, such as mediation or arbitration, to resolve the harassment claim without going to court. This can be a quicker and less adversarial way to reach a resolution.

Negotiating Settlements

Attorneys can negotiate on behalf of the victim to reach a settlement with Uber. They can advocate for a fair and just resolution that may include compensation, reinstatement, changes in company policies, or other remedies.


If a settlement cannot be reached or if the victim wishes to pursue a legal case, an attorney can represent them in court. They will file a lawsuit against Uber, gather evidence, depose witnesses, and argue the case in front of a judge or jury.

Protection from Retaliation

An attorney can help protect the victim from retaliation. Retaliation, such as firing, demotion, or harassment in response to filing a complaint, is illegal. Retaliation can be the basis for additional legal action.

In cases of harassment claims at Uber, an experienced attorney can be an essential advocate for the victim, helping them seek justice, protect their rights, and navigate legal complexities .

Get Help with an Uber Harassment Claim

Despite any well-intentioned attempts at reforming their workplace culture, Uber is still struggling to balance their innovative ideas with practical strategies. Claims of harassment and sexual assault continue, with hundreds of individuals taking legal action.

At Kherkher Garcia, we are intimately aware of the impact of Uber harassment and sexual assault on victims. These crimes cause physical, financial, and emotional strain on victims and their loved ones. That’s why we are so passionate about helping victims protect their rights and pursue justice.

If you have been harassed while working at Uber, or have been sexually assaulted while riding in an Uber, contact us to find out how we can help you. Our firm represents victims of harassment, sexual assault, and other types of injuries caused by negligence. To start a free consultation, call us at 713-333-1030.

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Kevin Haynes

Kevin Haynes

Firm Partner and Trial Lawyer

This article was written and reviewed by Injury Trial Lawyer and Firm Partner Kevin Haynes. Kevin has been a practicing injury lawyer for more than 15 years. He has won $150 Million+ in Settlements and Verdicts for his clients. Kevin is powerful and effective in the courtroom and the trial lawyer you want on your side if you or a loved one have been seriously injured at work or on the road.

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