Nestlé Recall: Starbucks Gift Sets Pulled Due to Injury Hazard

by | Apr 2, 2024 | Burn Injury, Defective Product, Product Liability, Product Recall, Safety

Nestlé is recalling more than 440,000 metallic mugs sold in Starbucks-branded gift sets due to safety concerns. More than a dozen consumers have been injured by burns or lacerations when the mugs broke due to heat or hot liquids. The Consumer Product Safety Commission (CPSC) is also concerned about metal ingestion after reports that the metallic coating flakes off into the mugs. The Nestlé recall is one of the largest in recent years.

This Nestlé recall is raising serious concerns and questions about product quality, consumer safety, and corporate responsibility. In the article below, the product liability lawyers at Kherkher Garcia explore into the reasons behind this recall, including the multiple risks associated with these products. We will also provide helpful information for consumers who suffer injuries due to a dangerous or defective product.

Details about the Nestlé Recall

Nestlé, in collaboration with Starbucks, introduced metallic mugs as part of their holiday gift sets. These gift sets include various Starbucks-branded items along with the metallic mugs. However, concerns emerged regarding the safety of these mugs after reports of defects and potential hazards.

The recall was initiated primarily due to reports of metallic flakes shedding from the inner walls of the mugs. This raised alarms regarding potential health risks associated with ingesting metallic particles. Upon investigation, it was discovered that the metallic flakes originated from a coating used on the inner surface of the mugs. While intended to provide a sleek aesthetic, this coating proved to be defective, leading to the detachment of metallic particles. Such particles pose ingestion hazards, especially when in contact with hot liquids, potentially causing harm if consumed.

In addition, the mugs in question reportedly can easily break when heated up, or when exposed to hot liquids. The result is the risk of lacerations and burn injuries to unsuspecting consumers. More than a dozen consumers report laceration and/or burn injuries – some requiring medical attention.

Nestlé responded to these concerns by issuing a voluntary recall of the affected products. The recall highlights the importance of transparency and accountability in product manufacturing and distribution. Consumers increasingly expect companies to uphold stringent quality standards and promptly address any issues that compromise their safety and satisfaction.

What the Nestlé Recall Means for Consumers

This Nestlé recall underscores the complexities involved in ensuring product safety and quality control, particularly in collaborations between multinational corporations. While such partnerships can leverage brand recognition and market reach, they also necessitate rigorous oversight to maintain consistency and compliance with safety standards.

For Nestlé and Starbucks, the recall presents an opportunity to reevaluate their supply chain management processes and reinforce their commitment to consumer safety. Addressing the root cause of the defect and implementing stricter quality control measures can help rebuild trust and mitigate the risk of similar incidents in the future.

What are the Risks of Metal Ingestion?

Metal ingestion can pose various risks to human health, depending on the type and amount of metal consumed. As a general rule, any amount of metal ingestion is hazardous. Some of the potential risks associated with metal ingestion include:


Certain metals, such as lead, mercury, cadmium, and arsenic, are toxic to humans even in small amounts. Chronic exposure to these metals can lead to adverse health effects, including neurological disorders, organ damage, developmental delays in children, and even death.

Gastrointestinal Issues

Ingesting metals can irritate the gastrointestinal tract, leading to symptoms such as nausea, vomiting, abdominal pain, and diarrhea. Sharp or abrasive metals may also cause physical damage to the lining of the digestive system.

Allergic Reactions

Some individuals may be allergic or hypersensitive to certain metals, such as nickel or chromium. Ingestion of these metals can trigger allergic reactions ranging from mild skin rashes to severe anaphylaxis.


In cases where metallic implants or prostheses are ingested or implanted in the body, metallosis may occur. Metallosis is a condition characterized by the release of metal ions into the surrounding tissues, leading to inflammation, pain, tissue damage, and potentially systemic health issues.

Cancer Risk

Some metals, such as cadmium and arsenic, are classified as carcinogens and have been linked to an increased risk of certain types of cancer, including lung, bladder, and liver cancer, among others.

Neurological Effects

Certain metals, such as mercury and lead, have neurotoxic properties and can adversely affect the central nervous system. Prolonged exposure to these metals can lead to cognitive impairment, memory loss, behavioral changes, and other neurological disorders.

Reproductive and Developmental Harm

Exposure to certain metals, particularly during pregnancy, can pose risks to fetal development and reproductive health. Metals like lead and mercury can cross the placental barrier and interfere with fetal growth and development, leading to birth defects, low birth weight, and developmental delays.

Ingestion of metals should be avoided whenever possible, and appropriate safety measures should be taken to minimize exposure in occupational, environmental, and consumer settings. If metal ingestion is suspected or confirmed, medical attention should be sought promptly to assess and address any potential health consequences.

What are Common Burn Injuries from Hot Liquids?

Burn injuries from hot liquids are among the most common types of burns encountered in both household and occupational settings. These burns can range from mild to severe, depending on factors such as the temperature of the liquid, the duration of contact, and the volume of liquid involved. Here are some common types of burn injuries caused by hot liquids:


Scald burns occur when hot liquids, such as water, coffee, tea, or cooking oil, come into contact with the skin. The severity of scald burns depends on factors such as the temperature of the liquid and the duration of contact. Scald burns can cause redness, pain, blistering, and tissue damage.

Contact Burns

Contact burns occur when the skin comes into direct contact with hot surfaces or objects, such as hot pans, pots, or utensils containing hot liquids. These burns can occur suddenly and cause localized damage to the skin. These burns range from mild redness to severe blistering and tissue necrosis.

Splash Burns

Splash burns occur when hot liquids are spilled or splashed onto the skin. This often happens due to accidents during cooking, serving, or handling hot beverages. These burns can affect large areas of the skin and may cause varying degrees of damage, depending on the temperature and volume of the liquid.

Secondary Burns

Secondary burns can occur when hot liquids soak through clothing or other materials and come into contact with the skin. Clothing soaked with hot liquids can retain heat and prolong exposure, exacerbating burn injuries and increasing the risk of tissue damage.

Delayed Burns

In some cases, the full extent of burn injuries from hot liquids may not be immediately apparent. Delayed burns can develop hours or even days after the initial exposure, as damaged tissues continue to react and inflammatory responses progress. It is essential to monitor burn injuries closely and seek medical attention if symptoms worsen or if signs of infection develop.

Burn injuries from hot liquids require prompt and appropriate first aid and medical treatment to minimize pain, prevent infection, and promote healing.

What are Laceration Injuries?

Laceration injuries, also known simply as lacerations, are cuts or tears in the skin, often caused by sharp objects or trauma. Lacerations can vary in severity, from superficial cuts that only affect the outer layer of skin (epidermis) to deep wounds that penetrate multiple layers of tissue, including the dermis, subcutaneous fat, and even muscles or organs. These injuries can occur anywhere on the body and may result in bleeding, pain, and tissue damage. Lacerations are a common type of injury and can occur in various settings, including accidents, falls, sports, and workplace incidents.

Here are some key characteristics and considerations regarding laceration injuries:


Lacerations can be caused by a wide range of sharp objects or traumatic events, including:

  • Accidents involving knives, broken glass, scissors, or other sharp tools.
  • Falls onto hard or jagged surfaces.
  • Sports-related injuries, such as cuts from equipment or collisions with other players.
  • Workplace accidents involving machinery, tools, or sharp objects.
  • Animal bites or scratches.
  • Incisions made during surgical procedures.


Lacerations can range in severity, from minor cuts that only require basic first aid to deep wounds that may require medical attention, sutures, or even surgical repair. Factors that influence the severity of lacerations include:

  • Depth: The extent to which the laceration penetrates the skin and underlying tissues.
  • Length and width: The size and dimensions of the wound.
  • Location: Lacerations occurring on certain areas of the body, such as the face, hands, or joints, may require specialized treatment to minimize scarring and preserve function.
  • Presence of debris or foreign objects: Lacerations contaminated with dirt, debris, or foreign objects may increase the risk of infection and require thorough cleaning and removal of foreign material.


The treatment of lacerations depends on their severity and location. Minor lacerations may be treated with basic first aid, including cleaning the wound with soap and water, applying an antiseptic ointment, and covering it with a sterile bandage or adhesive strip. However, deeper or more extensive lacerations may require medical evaluation and treatment, such as:

  • Closure with sutures, staples, or adhesive strips to promote proper wound healing and minimize scarring.
  • Tetanus vaccination, especially if the laceration was caused by a contaminated object.
  • Antibiotics to prevent or treat infection, particularly for lacerations at risk of contamination or involving dirty or puncture wounds.
  • Surgical repair or reconstruction for complex or deep lacerations involving vital structures or requiring specialized techniques.


If not properly treated and managed, lacerations can lead to complications such as:

  • Infection: Lacerations that are not adequately cleaned or treated may become infected, leading to symptoms such as increased pain, redness, swelling, warmth, or drainage of pus.
  • Delayed Healing: Factors such as poor blood flow, underlying health conditions, or inadequate wound care may delay the healing process and increase the risk of complications.
  • Scarring: Deep or improperly treated lacerations may result in noticeable scars, which can be cosmetically and functionally significant, especially if located on visible or mobile areas of the body.

Prompt and appropriate management of laceration injuries is essential to minimize complications, and promote healing. Individuals who sustain lacerations should seek medical attention if the wound is deep, bleeding heavily, contaminated, or showing signs of infection, or if they are unable to adequately clean and dress the wound themselves.

Why Contact a Product Liability Lawyer after a Product Injury

The Nestlé recall is just one example of how quickly a product can become a hazard. Consumers should consider contacting a product liability lawyer after sustaining a product injury for several important reasons:

Legal Guidance

Product liability laws can be complex and vary by jurisdiction. A product liability lawyer can provide valuable legal guidance and help consumers understand their rights and options under the law. They can explain the relevant legal principles, statutes, and case law applicable to the consumer’s situation and advise them on the best course of action.


Product liability cases often require thorough investigation to determine the cause of the injury and establish liability. A skilled product liability lawyer has the resources and expertise to conduct a comprehensive investigation into the product, its design, manufacturing process, warnings, and instructions. They can gather evidence, interview witnesses, consult experts, and analyze relevant documents to build a strong case on behalf of the injured consumer.

Evidence Preservation

Preserving evidence is crucial in product liability cases. A product liability lawyer can help ensure that important evidence, such as the defective product itself, remains intact and properly documented. They can also obtain and preserve records, photographs, medical reports, and other documentation relevant to the case, which can strengthen the consumer’s claim and support their allegations of product defect and causation.

Legal Representation

In product liability cases, consumers are often pitted against large corporations and their insurance companies, which have teams of lawyers dedicated to minimizing liability and protecting their interests. Having a skilled product liability lawyer on their side levels the playing field and provides consumers with experienced legal representation. A lawyer can negotiate with the opposing party, advocate for the consumer’s rights, and, if necessary, litigate the case in court to seek fair compensation for the consumer’s injuries and losses.

Maximizing Compensation

Product liability claims may entitle consumers to various forms of compensation, including medical expenses, lost wages, pain and suffering, disability, and punitive damages in cases of egregious misconduct. A product liability lawyer can assess the full extent of the consumer’s damages and pursue maximum compensation on their behalf through negotiation or litigation, depending on the circumstances of the case.

Consumer Protection

Holding manufacturers, distributors, and sellers accountable for producing and selling unsafe products serves to protect consumers and prevent future injuries. By pursuing a product liability claim, injured consumers can help hold negligent parties accountable for their actions and compel them to improve product safety standards and practices.

Free Consultation with a Product Liability Lawyer

If you have injuries due to the products in the Nestlé recall, or any defective product, the product liability lawyers at Kherkher Garcia want to help. Working with our lawyers provides you with the legal expertise, support, and advocacy you need to pursue justice. Our lawyers will ensure that your claim is handled effectively. We will do our part to hold responsible parties accountable and obtain fair compensation for your injuries and losses.

To get started with your free consultation, call our team at 713-333-1030, or complete our online contact form. With more than 30 years of experience, our lawyers know how to get the results that our clients need to recover from a product-related injury.

Image from the CPSC

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Jesus Garcia

Jesus Garcia

Founding Partner and Trial Lawyer

This article was written and reviewed by Injury Trial Lawyer and Founding Firm Partner Jesus Garcia. Jesus has been a practicing injury lawyer for more than 20 years. He has won $150 Million+ in Settlements and Verdicts for his clients. He is a force of nature in the courtroom and the trial lawyer you want on your side if you or a loved one have been seriously injured at work or on the road. Abogado Jesus Garcia is bilingual and passionate about being the voice in the courtroom for the spanish speaking community here in Houston, across the state of Texas, and throughout the Nation.

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