Amazon Jugader Zipline Recall: What Consumers Need to Know

by | May 6, 2024 | Child Injuries, Children's Product Liability, Defective Children's Product, Defective Toys, Product Liability, Product Recall

In recent news, Amazon has issued a recall for its popular Jugader Zipline due to safety concerns. This zipline recall comes after at least 20 reports of defective products, including nine injuries. The recall aims to ensure the safety of consumers, especially children, who may be at risk of injury while using the product.

Below, the children’s product liability lawyers at Kherkher Garcia provide details on the recall, the risks of dangerous or defective ziplines, and how consumers can get help.

What is the Jugader Zipline?

The Jugader Zipline is a recreational product marketed towards children and outdoor enthusiasts. It consists of a cable suspended between two points, allowing users to zip from one end to the other using a pulley system. These ziplines have gained popularity in backyard playgrounds and recreational parks, offering an exciting outdoor activity for children and adults alike.

Reasons for Zipline Recall

The decision to recall the Jugader Zipline stems from reports of incidents and safety concerns raised by consumers. According to the Consumer Product Safety Commission (CPSC), there are at least 20 reports of incidents involving the stainless-steel cable breaking. This breakage poses a serious fall risk, especially since some backyard ziplines are high in the trees. The CPSC’s recall announcement says there have been at least nine injuries, including lacerations and broken bones.

Consumers can identify the product subject to this zipline recall by the following:

  • Jugader Zipline Kit sold exclusively at Amazon
  • Cable wire is 160-foot long and 4-mm thick
  • The product has a blue trolley and hanging plastic seat
  • The products were sold between March 2020 and June 2023

Consumers who have the defective zipline kit can contact Jugader for a free repair kit. Jugader is requiring consumers to send proof of their purchase, such as a photo of the broken equipment or a receipt. They are sending consumers a free repair kit that includes a cable and new installation instructions.

Amazon’s Jugader Zipline recall underscores the importance of addressing potential safety hazards promptly. By taking proactive measures to remove the product from the market, Amazon aims to prevent any further harm to consumers and uphold its commitment to product safety.

What are the Risks of Ziplines to Children?

Ziplines can offer thrilling experiences for children, but they also come with inherent risks that need to be carefully managed to ensure safety. This is especially true if there is dangerous or defective parts to ziplines. Here are some of the potential risks associated with ziplines for children:

Fall Hazards

One of the primary risks associated with ziplines is the potential for falls. Children may lose their grip on the pulley or lose balance while zipping, especially if they are not properly secured with harnesses or safety lines. Falls from a significant height can result in injuries ranging from minor bruises to more severe fractures or head injuries.

Collision Risks

In recreational settings where multiple ziplines are installed or where children are zipping simultaneously, there is a risk of collisions. Children may inadvertently collide with each other mid-air or collide with objects or structures along the zipline route, leading to injuries.

Equipment Malfunction

Malfunctioning equipment, such as defective pulley systems or frayed cables, poses a significant risk to children using ziplines. If the equipment fails while a child is zipping, it can result in a sudden stop or loss of control, potentially causing injuries.

Improper Installation or Maintenance

Ziplines must be installed and maintained correctly to ensure their safety. Improperly installed ziplines or inadequate maintenance can lead to structural failures, such as collapsed platforms or anchor points, posing risks to children using the zipline.

Entanglement Hazards

Loose clothing, jewelry, or accessories worn by children while ziplining can pose entanglement hazards. If clothing or accessories get caught in the zipline or pulley system, it can lead to injuries or immobilization, especially if the zipline continues to operate.

Lack of Training or Experience

Children who are inexperienced or have not received proper training on how to use ziplines safely may be more susceptible to accidents. Without understanding how to control their speed, brake effectively, or navigate obstacles, children may inadvertently put themselves at risk of injury while ziplining. Add to that the risk of a defective zipline, and the risks to children are serious.

While ziplines can provide enjoyable experiences for children, it is crucial to recognize and mitigate the risks associated with this recreational activity. For manufacturers, that means ensuring that they are not providing consumers with products that are defective or dangerous.

What Injuries Can Children Suffer from Defective or Dangerous Ziplines?

Falls from ziplines can result in a range of injuries, some of which can be particularly common among children due to their smaller size and developing physiology. Here are some of the common injuries children may suffer in falls while playing on ziplines:

Fractures and Sprains

Fractures, such as broken bones in the arms, legs, or wrists, are common injuries resulting from falls from ziplines. Children may also experience sprains or strains in their joints or ligaments due to the impact of the fall.

Head Injuries

Falls from ziplines can sometimes result in head injuries, including concussions or traumatic brain injuries (TBIs). These injuries can occur if the child’s head strikes a hard surface upon landing or if they fall from a significant height.

Soft Tissue Injuries

Soft tissue injuries, such as bruises, abrasions, or lacerations, are common in falls from ziplines. Children may sustain cuts or scrapes from contact with the zipline cable, support structures, or the ground upon landing.


Contusions, or bruises, can occur when children land forcefully after falling from a zipline. These injuries may affect various parts of the body, depending on the manner of the fall and the surface upon which the child lands.

Sprains and Strains

Falls from ziplines can also result in sprains or strains in the child’s muscles, tendons, or ligaments. Landing awkwardly or attempting to brace for impact can strain these soft tissues, leading to pain and limited mobility.

Internal Injuries

In severe cases, falls from ziplines can cause internal injuries, such as organ damage or internal bleeding. These injuries may occur if the child experiences significant blunt force trauma upon landing or if they sustain injuries to their abdomen or chest.

Facial Injuries

Children may sustain facial injuries, such as cuts, bruises, or dental injuries, in falls from ziplines. Impact with the ground or surrounding structures can cause facial trauma, particularly if the child’s face makes contact with hard surfaces.

Emotional Trauma

In addition to physical injuries, falls from ziplines can also result in emotional trauma for children. The experience of falling from a height and the subsequent pain or fear may lead to feelings of anxiety, distress, or fear of heights in some children.

It is essential for consumers to be aware of these potential injuries and take steps to prevent accidents on ziplines. Providing proper supervision, ensuring the zipline is installed and maintained correctly, and educating children about safe ziplining practices can help reduce the risk of falls and injuries during play. Additionally, prompt medical attention should be sought if a child sustains an injury while using a zipline to ensure proper evaluation and treatment.

Ensuring Consumer Safety

Product recalls are not uncommon in the consumer goods industry, especially when it comes to recreational products. Manufacturers and retailers have a responsibility to prioritize safety throughout the entire lifecycle of their products, from design and manufacturing to distribution and usage.

To mitigate safety risks associated with recreational products like ziplines, companies should adhere to rigorous safety standards and regulations. This includes conducting thorough product testing, obtaining certifications from regulatory authorities, and providing clear instructions for installation and usage.

The Amazon Jugader zipline recall serves as a reminder of the importance of prioritizing safety in recreational products. By promptly addressing safety concerns and taking proactive measures to remove potentially hazardous products from the market, companies can uphold their commitment to consumer safety and maintain trust with their customers.

What Consumers Need to Know about Their Rights and Product Liability

Understanding consumer rights and product liability is essential for consumers to protect themselves and seek recourse in cases where they have been harmed or misled by a product. Here’s what consumers need to know:

Right to Safety

Consumers have the right to expect that the products they purchase are safe for their intended use. This includes products ranging from household appliances to children’s toys. If a product causes harm due to defects in design, manufacturing, or inadequate warnings, consumers may have grounds to pursue legal action against the manufacturer or seller.

Product Liability Laws

Product liability laws hold manufacturers, distributors, and retailers accountable for the safety of the products they produce or sell. These laws vary by jurisdiction but generally allow consumers to seek compensation for injuries or damages caused by defective products. There are three main types of product defects that can result in liability claims: design defects, manufacturing defects, and marketing defects (such as inadequate warnings or instructions).

Legal Remedies

If a consumer is injured or suffers financial losses due to a defective product, they may pursue legal remedies through product liability lawsuits. Depending on the circumstances, consumers may be entitled to compensation for medical expenses, lost wages, pain and suffering, and other damages resulting from the defect. It’s advisable to consult with a qualified attorney who specializes in product liability cases to assess the strength of the claim and navigate the legal process.

Statute of Limitations

Consumers should be aware that there is a statute of limitations, which is the timeframe within which a lawsuit must be filed after the injury or damage occurred. The statute of limitations varies by jurisdiction and type of claim, so it is crucial to act promptly to preserve the right to seek legal recourse.

Product Recalls

In cases where a product poses a significant safety risk, manufacturers may issue voluntary recalls to remove the product from the market. Consumers should pay attention to product recalls and take appropriate action, such as returning the product for a refund or repair, to mitigate the risk of harm.

Have Questions about the Amazon Zipline Recall and Your Rights?

If your child has been injured while using the recalled Jugader Zipline Kit, you may be eligible to pursue compensation for their injuries. To get answers to your questions and find out if you are eligible, contact the children’s product liability lawyers at Kherkher Garcia. We can help you determine who is at fault for your child’s injuries, and if you have grounds to take legal action.

During this difficult time, we are here to support your family and provide legal guidance that works for you and gets the results that you need. To start your free consultation, call us at 713-333-1030 or complete our online contact form.

Image by wirestock on Freepik

Schedule a free Consultation

Jesus Garcia

Jesus Garcia

Founding Partner and Trial Lawyer

This article was written and reviewed by Injury Trial Lawyer and Founding Firm Partner Jesus Garcia. Jesus has been a practicing injury lawyer for more than 20 years. He has won $150 Million+ in Settlements and Verdicts for his clients. He is a force of nature in the courtroom and the trial lawyer you want on your side if you or a loved one have been seriously injured at work or on the road. Abogado Jesus Garcia is bilingual and passionate about being the voice in the courtroom for the spanish speaking community here in Houston, across the state of Texas, and throughout the Nation.

Learn moreRead more articles